Up until now, for business leaders and marketers to get a really good view and predictable understanding of the customer’s mindset, was difficult. Most of the customer data from her digital activity, was inaccessible or incomprehensible and on the 'dark side'.
Consequently, it was virtually impossible to target the customer with offers or communications that would engage or interest her.
Comsense's AI driven Strategic Customer Engagement Solution gives business leaders and marketers, an unparalleled view and an unprecedented understanding of the customer, along with the capability to target the customer with personalized offers and campaigns.
Analytical and cognitive capabilities, providing rich insights and prioritized recommendations.
Rich visualization Of Customer Journey From Cradle To Grave.
Real time Decision Making Capablity Based On Truth.
Comsesen’s AI Driven Strategic Solution is not just for outbound marketing campaigns or for customer segmentation. It supports the complete customer lifecycle and enhances the customer interaction and the customer relationship overall.
Comsense's AI Driven Strategic Customer Engagement Solution gathers customer data from diverse data types, structured and unstructured, and from diverse sources, and brings them together in an intelligent shape.
It allows business leaders and marketers to provide a single comprehensive view of all customer activity, transactions and social media content. This view of the customer creates the foundation for analyzing customer activity and behavior and so building an accurate picture of the customers mindset.
Marketers and business leaders can interrogate and query Comsense’s Customer Engagement Solution to get a dynamic and comprehensive view and understanding of the customer. They can use this understanding to make crucial offer and campaign decisions, in time.
Customer analytics have been notorious for being difficult to comprehend and to use. Comsense's Solution creates views, insights and recommendations that are presented to marketers and managers through attractive and easy-to-absorb visualizations.
Business leaders and managers have their sights on the critical customer intelligence and truth, any time, any where.
Comsense's Solution integrates with various sought after marketing solutions such as IBM Watson & Salesforce for creating, running cross-channel campaigns.